In today’s world, if you let your website go down, you put your business at risk. ChetsApp keeps it at bay by rendering full-cycle customer support services.

SOFTWARE MAINTENANCE AND PROACTIVE SUPPORT

BUSINESS CONTINUITY
It is necessary to ensure the company’s continuous thriving
EXPERTISE
It is not always possible (nor reasonable) to have an in-house support team with the experience you need once in a while
FUNCTIONALITY
The server and operational system need to be functioning fast and bug-free

OUR   SERVICES

WEB STORES MAINTENANCE

Day-to-day maintenance of eCommerce stores can be cumbersome and costly; taking you away from managing your own business. It is necessary to regularly update product informations. Critical platform updates are also required to ensure longer shelf-life of your online store, optimal security and loading speed. Our team is working around the clock, to provide you with a up-to-date, secure and optimized online presence.

THIRD-PARTY SOLUTION MAINTENANCE

ChetsApp extends the useful life of 3rd party software well beyond the end-of-life declaration and helps you reduce the TCO and generate a bigger return on your IT investments while still providing the exemplary services your clients deserve.

OPERATING SYSTEM AND SERVER MIGRATION

Sometimes operational systems and servers do not perform to the utmost. ChetsApp Maintenance and Support specialists can migrate the product to another OS or server to improve performance results.

DEPLOYMENT AND MONITORING

Taking the value of reporting and identifying defects into account, ChetsApp specialists can deploy and customize task and bug tracking systems to guarantee fast issue recognition, processing, and reporting.

SOFTWARE MAINTENANCE

Our proactive approach lets us warn the customer if a backup is needed, prevent hacker attacks, and foresee other technical problems that can affect your business.

APPLICATION IMPROVEMENT

Our Support engineers revise the current state of an application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of web products.

THIRD PARTY APPLICATION TAKEOVER PROCESS

Emergency Response

  • Hot Fixes
  • Performance Iprovement
  • Documentation Recovery

Software Evolution

  • Adaptive/Perfective Maintenance
  • Impact Analysis and Modeling
  • Software Roadmap and Improvements Planning

Total Analysis

  • Architecture and Code Audit
  • Documentation Review
  • Functional/Performance Testing

Full-Featured Maintenance

  • Incident Management
  • Preventive/Corrective Maintenance
  • Backup and Recovery

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